Refund / Return Policy

Rivlena

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@rivlena.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Rivlena is operated by Dongfang Xianshuchong Trading Co., Ltd.

Company Name: Dongfang Xianshuchong Trading Co., Ltd.

Address: Room 901, Building 2, Jintian Garden, No. 120, Erhuan North Road, Basuo Town, Dongfang City, Hainan Province, China

Phone: +86 18519391904

Email: support@rivlena.com